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New Managers' First 90 Days: What to Say, What to Do, and What to Avoid

Thursday,
October 16, 2025
Time:
12:00 PM PDT | 03:00 PM EDT
Duration:
90 Minutes
Webinar Id:
711282
Register Now

Live Version

$145. One Participant
$295. Group Attendees

Recorded Version

$195. One Participant
$395 Group Attendees

Combo Offers

Live + Recorded
$289 $340   One Participant

Live + Recorded
$599 $690   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

The first 90 days as a new manager are the most critical-and often, the most stressful. You’ve been promoted because of your performance, but now you're navigating an entirely new world of expectations, responsibilities, and relationships.

Many new managers quickly realize that technical expertise and high performance don’t automatically translate into leadership success. Without clear direction, they fall into common traps: trying to please everyone, overcompensating through micromanagement, avoiding conflict, or being too hands-off.

This transition period is filled with uncertainty: What should I say in my first team meeting? How do I handle resistance or lack of trust? When do I give feedback-and how? These challenges don’t just affect your confidence-they can impact your team's performance, engagement, and your long-term credibility as a leader.

This webinar is designed to remove the guesswork and empower newly promoted managers with a practical, proven blueprint for success. You’ll gain strategies to establish your leadership presence, build trust with your team, communicate with clarity, and set a tone of accountability and collaboration from day one. You’ll learn what to do (and what not to do), what to say in critical moments, how to delegate effectively, and how to avoid early missteps that can damage your leadership brand.

More than just a training-it’s an investment in your leadership journey. When you apply the tools from this session, you shift from surviving to thriving. You’ll walk away with confidence, direction, and a clear path to lead with influence and impact.

If you’re serious about setting the right tone, gaining your team’s respect, and building a strong leadership foundation, this training will change the trajectory of your role. It’s not just what you know-it’s how you lead. Start strong. Lead smart.

Why should you Attend: Why Should a Newly Promoted Manager Attend This Webinar Training?

Because the first 90 days can make or break your success as a leader.

Newly promoted managers often step into their role with excitement-only to be hit with unexpected pressure, confusion, and self-doubt. You’re suddenly responsible for setting direction, motivating a team, holding people accountable, and making tough decisions-all without a clear roadmap. You're expected to “just know” how to lead because of your past performance, but leadership is a different game altogether.

If you’ve ever found yourself wondering:
  • How do I earn respect without coming across too aggressive or too soft?
  • What if my team doesn’t listen to me?
  • Am I supposed to already know how to handle performance issues?
  • How do I manage former peers without damaging relationships?

then this webinar is for you.

This training is your guide to navigating those early leadership landmines with confidence and clarity. You’ll learn exactly what to do, what to say, and what to avoid-so you can lead your team effectively from day one. We’ll walk through real-life scenarios, provide tested tools, and equip you with communication strategies, confidence-building techniques, and frameworks to set expectations and gain influence.

You’ll leave this session with practical steps you can apply immediately-no guesswork, no theory, just real solutions. It’s not about being perfect; it’s about being prepared. Whether you’re managing one person or a full team, this training will help you lead with credibility, avoid costly mistakes, and accelerate your impact in those critical first 90 days.

Attend this training and step into leadership with confidence-not chaos.

Areas Covered in the Session:
  • Shifting from Individual Contributor to Manager
  • Building Credibility Without Overpromising
  • Setting Clear Expectations Early
  • Communicating with Confidence and Clarity
  • Managing Performance from Day One
  • Avoiding the Micromanager Trap
  • Navigating Difficult Conversations
  • Building Relationships Up, Down, and
  • Time Management for New Leaders
  • Mistakes New Managers Make (and How to Avoid Them)

Who Will Benefit:
  • Team Leaders
  • Supervisors
  • Managers (all levels)
  • Project Managers
  • Department Heads
  • Directors
  • Human Resources Managers
  • Operations Managers
  • Executives (C-suite)
  • Entrepreneurs and Business Owners
  • Nonprofit Leaders and Program Directors
  • Customer Service
Instructor:

Carolyn D. Riggins Carolyn D. Riggins founded CDR Consulting Services, LLC, a consultancy firm focusing on helping businesses and organizations enhance their performance and leadership teams for success. With Ms. Riggins' 35 years of experience in the financial industry working with businesses and 24 years of experience in management roles, her consultancy service provides invaluable insights and expertise to clients looking to improve their business and leadership capabilities.

CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.

Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.

With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.


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